While working with one of our favorite foundations, we developed a framework that incorporates the use of data during each step of giving a grant, from the pre-work to the re-work! Please note that this step-by-step process will be more …

Get Grounded With the Grant-Giving With Data Process Model Read more »

Why measure stuff for business?  If you’re not looking at where you’ve been or projecting where you’re going, you only use your gut when you try to pivot or add something new. Make sure your business house is in order …

KPI fundamentals and how they benefit your organization Read more »

Do you know why hiring the Grounded With Data market research team is like hiring a beehive? Or why the Getting Grounded With Data Method is like synchronized swimming? Read on to learn!  Our best practice research has us acting …

Improve Your Bottom Line With Honeybees And Synchronized Swimming Read more »

According to Livingston (2003), high expectations translate into superior performance.  Again, the expectations have to be realistic.  We should note that our team has a reputation for being innovative and game-changing.  Our expectations for our work are higher and more …

Teams Soar When They Stretch Read more »

What gets measured gets managed. If you are looking at your goals, your KPI‘s, and your micro measures, then you will be able to manage when those numbers aren’t aligned with what you were expecting. If you are not looking …

You get what you manage and reward for Read more »

We are staunch proponents of the *Customer Delight Principle* (Vavra and Keniningham, 2001) and preach empowering team members to delight their clients in terms of both high-quality products and services. The *Customer Delight Principle* (CDP) means exceeding, not merely meeting, …

How to treat clients exceptionally and delight them Read more »

All customers care about impact over activities. Activities are all the little things that you do all day that help a customer’s business grow, or your own business grow. (And remember: everyone in the organization has a customer who only …

Does your customer care more about impact rather than activities? Read more »